Agama

Perak State Mufti Department Receives Three Excellence Awards

07 Apr 2025 · 2 min read · 166 ·By Iskandar Zulqarnain

In a meaningful ceremony, the Perak State Mufti Department made history by securing three excellence awards at the Perak State Secretary's Management KPI Monitoring Meeting No. 1/2025.

This award is not just a recognition of the department's outstanding performance, but also proof of the high commitment of all staff in fulfilling the government's aspiration to provide the best service to the community.

Three Proud Excellence Awards

Award for 100% Resolution of Standard Complaints in the Public Complaint Management System (SISPA) for 2024
The Perak State Mufti Department successfully recorded a 100% resolution rate for public complaints received through SISPA. This demonstrates the department's efficiency in handling community issues quickly and effectively. According to official data, over 500 complaints related to fatwas, religious advisory services, and mosque management were resolved within the stipulated timeframe. Additional Fact: The SISPA system was introduced to ensure public complaints are monitored systematically. This 100% success rate places the Perak State Mufti Department among the best departments in Malaysia in terms of responsiveness to public needs.

Award for 100% Participation in Training Courses for 2024
All staff of the Perak State Mufti Department successfully attended at least three days of skills enhancement courses within the year. This aligns with government policy emphasizing continuous human capital development. Additional Fact: The training attended covered fields such as modern fatwa management, digital technology in sermon delivery, and effective communication methods with the younger generation.

Award for Compliance with Government Website and Service Monitoring Criteria (SPLASK)
The official website of the Perak State Mufti Department meets all SPLASK standards, including aspects of accessibility, information updates, and user interactivity. Additional Fact: The website recorded over 1 million visitors in 2024, becoming a primary reference for religious issues in Perak.

Cooperation and Consensus are the Keys to Success

This success would not have been possible without the solid commitment of all staff at the Perak State Mufti Department. As the Malay proverb goes, "Bulat air kerana pembetung, bulat manusia kerana muafakat" (Unity is achieved through consensus), the spirit of cooperation and cohesion is the main pillar of this excellence.

Impact and Future Hopes

This achievement is expected to be a catalyst to:

Further improve the quality of religious services to the community.
Strengthen the integration of technology in the delivery of Islamic knowledge.
Make the Perak State Mufti Department a model for the best religious department at the national level.

Conclusion

These three excellence awards are not the end point, but the beginning of more reform efforts. The Perak State Mufti Department is committed to continuing to drive innovation and service quality, in line with the vision of "Agama Mantap, Ummah Sejahtera" (Strong Religion, Prosperous Community).

Congratulations to all staff of the Perak State Mufti Department on this glorious achievement!